Hilti Raises the Bar with the New Hilti Online
Better Roads Staff | December 14, 2009
TULSA, Okla. – December 14, 2009 — Hilti’s newly renovated Hilti Online features a fresh, user-friendly design, bringing modern, faster, and easier online shopping to construction professionals. Following nearly two years of development, with input from 20,000 customers worldwide, the new Hilti Online went live for the Hilti US (www.us.hilti.com) and Canada (www.ca.hilti.com) markets on December 14, 2009.
Hilti customers appreciate the convenience as well as the transparency of ordering Hilti products online. The new site also makes it simple for customers to manage their Hilti Fleet Management tools as well as doing business online with Hilti using their own, company-specific pricing.
The new Hilti Online is a true renovation from the ground-floor up, utilizing the latest in leading-edge hardware and software. Hilti incorporated a new search engine powered by Google, making searches more relevant.
Hilti Director of E-Business, Philip Robins, states, “The improvements to Hilti Online were based upon direct customer feedback. This allowed us to deliver a high-quality user experience consistent with what our customer’s expect from Hilti.”
Hilti Western Hemisphere President and CEO, Cary Evert agreed, saying, “We are excited to launch the renovated Hilti Online for our customers and believe they will find it even more valuable than before.”
Hilti E-Business and IT development group partnered with several leading industry providers for the Hilti Online renovation: the design phase partner is Crealogix Interactive Business, a leading supplier of E-Business solutions; the front-end software solution and development is BroadVision, a global provider of personalized self-service web applications; and for the integrated search solution, Hilti utilized the Google Search Appliance.
The new Hilti Online will continue to roll out to all Hilti market organizations worldwide, with a completion date of April 2010.
About Hilti, Inc.
Hilti is a world-leading manufacturer and supplier of quality, innovative and specialized tools and fastening systems for the professional user. With more than 1,660 highly trained Hilti account managers and engineers throughout North America and an additional 1,290 Hilti employees nationwide, Hilti expertise covers the areas of powder actuated fastening, drilling and demolition, diamond coring and cutting, measuring, firestopping, screw fastening, adhesive and mechanical anchoring, and strut and hanger systems.
Driving innovation since 1993, BroadVision (NASDAQ: BVSN) is an innovative provider of online commerce and business social networking solutions for organizations seeking to grow profitably by improving online business processes through invited participation and social interaction. The solutions enables mission-critical e-business or next-generation organizations via business social network for global enterprises. BroadVision’s website is at www.BroadVision.com.
Combining creativity with technology CREALOGIX Interactive Business offers its clients support in developing and implementing effective e-business solutions. The focus is on corporate websites and Intranets, customer loyalty development and communication as well as support in key business processes such as purchasing, planning and sales. CREALOGIX’ website is at www.CREALOGIX.com.
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